If your HyperX Cloud 2 headphone’s right side is not working properly, then practice the different fixes mentioned in this article.
HyperX is a product series of a renowned company known as Kingston Technology, but it was sold to HP Inc. in the year 2021. This series offers a large variety of gaming products like keyboards, mice, headphones, controllers, microphones, and many more. The HyperX Cloud 2 is the company’s one of the best-selling headphones. These are wired headsets that offer you minimal latency and help in enhancing your gaming experience.
After using these headphones for a long period, people faced issues like one side of the headphones not working or the HyperX Cloud 2 Mic Not Working properly. If you are one of the users who is facing the same problem with their headphones, we are here to help you out. This is a common issue that can be resolved easily. However, before jumping on to the troubleshooting steps first, check if there’s any physical damage on your headphones or not.
Ways To Fix HyperX Cloud 2 One Side Not Working Issue
Below we have shared some tried and tested solutions that you can use to get rid of this problem easily.
Solution 1: Check The Source Of This Issue
Your headset may be the most likely culprit, therefore it’s unusual that you found the issue there before moving on to other areas of your system. Maybe the problem is with where your audio is coming from. Start by experimenting with various forms of audio; for example, you may play a game, listen to music on Spotify, or see a movie on YouTube.
You should look into your PC if you’re experiencing the same issue. To verify the port, try plugging in another audio device that shares the same connector. You may test the headset’s functionality by connecting it to a different computer if you happen to have one.
Solution 2: Reboot Your System And Replug The Headphones
Restarting your computer and headphones should fix your Hyperx Cloud 2 issue if it continues with only one side functioning. While the computer is on, disconnect the headphones and turn it off again. Permit any “updates” that request to be installed.
This can be because your machine is missing an updated driver or some other functionality. Now, check the headset again. If you’re lucky, the issue will be completely resolved and you won’t need to go to the following stage. Keep trying fixes until you find one that works.
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Solution 3: Check The Headphone’s Settings
Many aspects of your headset, including its performance, are dependent on your audio settings. From time to time, individuals will change the volume settings on their headphones so that it is just on one side. To center the volume, open the audio preferences and drag the slider.
Make sure the volume settings of your headphones are the same on either side as well. In certain cases, the legacy settings are retained when you restart the software you are currently using, thus fixing them may require you to do so. From time to time, it can be necessary to restart your computer. A prompt is probably in your future if this is the situation.
Solution 4: Properly Clean The Headphone’s Jack
Another possible explanation is that there is foreign matter in your headphone jack that is affecting the sound quality. This has occurred, albeit it’s not often, and it’s because it loosens the connection between your headphone port and the jack.
If you’re experiencing issues with the sound quality on certain headphones but not others, this is a typical occurrence. Gather a lint-free cloth and remove any debris using a blunt popsicle stick, a brush, or both. Compressed air is another option.
Solution 5: Check If The Warranty Is Valid
Looking into the headphones’ warranty is the next logical step. If you suspect a hardware issue, you won’t have much time to resolve it before it reappears. Verifying the warranty could buy you some more time. The HyperX Cloud 2’s warranty remains in effect. Get in touch with HyperX, and they’ll either send you a new headset or offer to fix it for you.
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Wrapping Up
If the right ear of your Hyperx Cloud 2 still doesn’t work and you don’t have the guarantee information, you might need to get a new headset. There are many choices, some of which are much better, which is good news. Make sure you look for that guarantee the next time you shop and keep all the papers that come with it. You may also get guarantees from different stores, so keep those. People throw away headphones that don’t work all the time. Do not do that with these! Follow the steps, look at your guarantee, and if nothing else works, buy something better.
