How to Restore the Default Skinny APN Settings?

The Skinny APN (Access Point Name) settings on your phone allow you to connect to your mobile network and access data services. If you have connection issues, restoring the default Skinny APN settings can help resolve problems. Here is a step-by-step guide to resetting your Skinny APN on both iPhone and Android.

Back Up Current APN Settings

Before overwriting your existing APN settings, make a backup so you have a record. You may need to refer back to them or re-enter them manually if restoring defaults doesn’t fix your issues.

On an iPhone, go to Settings > Cellular > Cellular Data Network. Take a screenshot of your current APN details.

On Android, go to Settings > More networks > Mobile networks > Access Point Names. Export your APN settings to a file or screenshot them.

Reset the Skinny APN on iPhone

1. Go to Settings > Cellular > Cellular Data Network.
2. Tap Reset Settings at the bottom to delete all existing APNs.
3. Restart your iPhone. This clears out old network settings.
4. Return to Cellular Data Network and tap Add New APN.
5. Enter the following Skinny default APN settings:

• Name: Skinny
• APN: skinnydirect
• Username: leave blank
• Password: leave blank
• MCC: 530
• MNC: 2

6. Ensure the new APN is selected, then tap the arrow icon to go back and confirm mobile data is switched on.

The default Skinny APN profile is now restored on your iPhone. Try using mobile data – pages and apps should load normally again. If not, you can recreate your old APN settings manually.

Reset the Skinny APN on Android

1. Open Settings and tap More networks > Mobile networks > Access Point Names
2. Tap the menu icon then select Reset to default. Confirm to reset all APNs.
3. Restart your Android device.
4. Return to Access Point Names and tap Add new APN.
5. Enter the following details:

• Name: Skinny
• APN: skinnydirect
• Proxy: leave blank
• Port: leave blank
• Username: leave blank
• Password: leave blank
• Server: leave blank
• MMSC: http://mms.skinny.co.nz
• MCC: 530
• MNC: 2

6. Save your new APN. Make sure it is selected, then turn Mobile data back on.

Now your Android has the default Skinny APN settings. Try loading websites and using apps – your mobile data should be working normally again. If not, recreate your previous custom APN settings.

When to Reset Your Skinny APN

Some common situations when restoring default APN settings can help:

• You can’t access mobile data at all.
• Websites and apps won’t load or are very slow.
• You’re getting a “No internet connection” error.
• Switching SIM cards into a new phone.
• After a smartphone software update.
• If you accidentally deleted the Skinny APN profile.
• Connectivity issues after changing mobile plans.
• Following steps to manually configure APN doesn’t work.

Resetting to the default profile essentially re-registers your device correctly with the Skinny network. It’s an easy fix to try for data issues.

Why does my Skinny mobile data not work?

The main reasons are incorrect or missing APN settings, mobile data is disabled, poor network coverage, software issues, or problems with your SIM card. Resetting the APN can help troubleshoot.

How do I change the APN on my Skinny SIM?

On iPhone go to Settings > Cellular > Cellular Data Network. On Android go to Settings > More networks > Mobile networks > Access Point Names. Here you can edit existing APNs or add a new one.

Do I need to contact Skinny to change APN settings?

No, you can change APN settings yourself through the phone settings menu. There’s no need to contact Skinny for this. Only call them if you have trouble resolving ongoing data issues.

Will resetting the APN delete any data or contacts?

No, resetting your phone’s APN settings will not delete or remove any of your personal data, contacts, photos, apps or other information. It only affects your access to mobile data services.