How to Troubleshoot Outlook Not Receiving Emails?

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Why Is My Outlook Not Receiving Emails?

Before we dive into the solutions, let’s briefly understand the potential causes behind Outlook’s email reception issues. This understanding will help us address the problem effectively.

Steps to Fix Outlook Not Receiving Emails

Now, let’s get straight to the solutions. We understand your urgency in resolving this matter, so let’s not waste any time.

Fix 1. Check the Internet Connection

In this digital age, a stable internet connection is the lifeblood of email communication. Outlook will be unable to receive emails if your internet connection is inconsistent or disconnected. What you can do is as follows:

1. Check Your Ethernet or Wi-Fi Connection: Check that your gadget is correctly connected to the internet.
2. Restart Your Router or Modem: A simple restart can sometimes do wonders.
3. Check for Network Issues: If you suspect a network problem, contact your internet service provider.

Fix 2. Check the Junk Email Folder

Outlook automatically filters incoming emails, and sometimes legitimate emails can end up in the junk folder. Here’s how to check:

1. Open Outlook: Launch the Outlook application.
2. Navigate to the Junk Email Folder: Look for the “Junk Email” folder on the left sidebar.
3. Check for Emails: Review the emails in the folder and mark them as “Not Junk” if necessary.

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Fix 3. Check the Inbox Settings

Misconfigured inbox settings can lead to email delivery issues. Follow these steps to ensure your inbox settings are correct:

1. Open Outlook: Launch the Outlook application.
2. Go to File: Click on “File” in the top left corner.
3. Account Settings: Select “Account Settings” and then “Account Settings” again.
4. Verify Settings: Ensure that your email account settings are accurate.

Fix 4. Check the Blocked Senders and Safe Senders in Outlook

Outlook’s security features may sometimes block emails from specific senders unintentionally. Here’s how to review your blocked and safe senders:

1. Launch Outlook: Start the Outlook application.
2. Return to Home: Select the “Home” tab.
3. Junk Email Options: From the “Junk” dropdown menu, choose “Junk Email Options.”
4. Blocked Senders: Go through the list of blocked senders and unblock those that should not be.

Fix 5. Create a New Outlook Profile

If the issue persists, creating a new Outlook profile can help. Here’s how to do it:

1. Open Control Panel: Search for “Control Panel” in your computer’s search bar and open it.
2. Mail (Microsoft Outlook): Find and click on “Mail (Microsoft Outlook).”
3. Show Profiles: Under the “Mail Setup – Outlook” window, click “Show Profiles.”
4. Add: Select “Add” to create a new profile, and follow the on-screen instructions.

Fix 6. Free up the Storage Space in Outlook

An overloaded mailbox can lead to email delivery problems. To free up space:

1. Open Outlook: Launch the Outlook application.
2. Delete Unnecessary Emails: Delete any old or unnecessary emails and empty the “Deleted Items” folder.

Fix 7. Remove Multiple Connected Email Accounts

Having multiple email accounts connected to Outlook can sometimes cause conflicts. Try removing any additional accounts temporarily to see if it resolves the issue.

1. Open Outlook: Launch the Outlook application.
2. File: Click on “File” in the top left corner.
3. Account Settings: Select “Account Settings” and then “Account Settings” again.
4. Remove: Highlight the account you want to remove and click “Remove.”

I have already posted almost details and information about How to fix “Outlook not receiving emails” issue in this guide.

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